body{
    margin:0;
    font-family:Arial, Helvetica, sans-serif;
}

/* botão */

#chatbot-btn{
    position:fixed;
    right:20px;
    bottom:20px;

    width:60px;
    height:60px;

    border:none;
    border-radius:50%;

    background:#0055a5;
    color:white;

    font-size:28px;
    cursor:pointer;

    z-index:99999;
}

/* janela */

#chatbot{

    position:fixed;

    right:20px;
    bottom:90px;

    width:420px;
    height:650px;

    display:none;
    flex-direction:column;

    overflow:hidden;

    background:white;

    border-radius:16px;

    box-shadow:0 0 20px rgba(0,0,0,.20);

    z-index:99999;

}

.chat-header{

    background:#0055a5;

    color:white;

    padding:15px;

    display:flex;
    justify-content:space-between;
    align-items:center;

}

#fechar{

    cursor:pointer;

}

#chat{

    flex:1;

    overflow-y:auto;

    padding:15px;

    background:#f5f7fb;

}

.bot{

    background:white;
    padding:12px;

    border-radius:12px;

    margin-bottom:10px;

    line-height:1.5;

}

.user{

    background:#0055a5;
    color:white;

    padding:12px;

    border-radius:12px;

    margin-bottom:10px;

    margin-left:auto;

    width:fit-content;

}

.chat-input{

    display:flex;

    gap:10px;

    padding:15px;

    border-top:1px solid #ddd;

}

.chat-input input{

    flex:1;

    padding:10px;

}

.bot a{

    color:#0055a5;
    font-weight:bold;

}